Front Counter Section
As of October 1st, 2024, the Port Moody Police front counter hours are:
Mon/Wed/Fri – 8:00 a.m. to 4:00 p.m
Tue/Thu – 8:00 a.m. to 7:00 p.m
Sat/Sun/Statutory Holidays – Closed
Public access is via the front entrance of the Public Safety Building. We have assessed all spaces within the Public Safety Building and determined how many visitors can safely occupy the building at any given time, based on physical distancing requirements as set out by the Provincial Health Officer. Visitors in the front lobby area are limited to 2 individuals or one group of any size who live in the same household.
Visitors who are required to enter the main portion of the Public Safety Building will be required to complete a short contact tracing form.
We have increased the frequency and cleaning of all high touch surfaces and visitors will be required to wear a mask and use hand sanitizer when entering the facility. If you don’t have a mask, we will supply one for you. We encourage the public to continue to access online services or make appointments if possible.
Police Certificates
A Police Certificate is only issued for people who are leaving the country for an extended period of time. This includes visa applicants, foreign travel, and foreign work permits. Please note: You cannot obtain a Police Certificate if you have a criminal conviction.
Immigration Purposes
You must bring a letter or form from the Immigration Department detailing what it is you need e.g. Fingerprints, National Clearance from the RCMP. We will accept documents printed by you off the Internet.
Fingerprinting
Individuals are fingerprinted at the Port Moody Police Department for the following reasons:
- confirm identity;
- Court Ordered to register a criminal conviction;
- employment;
- immigration;
- pardon;
- citizenship applicant; or
- name change.
Fingerprinting is available by appointment only. Please telephone 604-461-3456 to arrange for a fingerprinting appointment.
Pardons
Individuals wishing to seek a pardon should contact the National Parole Board at 1-800-874-2652 or visit their website (https://www.npb-cnlc.gc.ca/pardons/pardon_e.htm) to obtain an information guide and application form. Once the forms have been completed, individuals will need to provide their fingerprints to the Port Moody Police Department. Telephone the Port Moody Police Department at 604-461-3456 to arrange a time for fingerprinting.
Name Changes
Individuals wishing to change their name should visit the British Columbia Vital Statistics website (https://www.vs.gov.bc.ca/name/howto.html). As outlined on the Vital Statistics website, these individuals will need to be fingerprinted. Telephone the Port Moody Police Department at 604-461-3456 to arrange a time for fingerprinting.