Emergency: Dial 9-1-1 Non-Emergency: 604-461-3456

Emergency: 911
Non-Emergency: 604-461-3456

Port Moody Police Department // Serving the community since 1913.

Frequently Asked Questions

Police Information Check

Applicants are required to complete a Police Information Check Application and Consent form available at our front counter.

Requests must be made in person at the Port Moody Police Department front counter between the hours of 8:00 a.m. to 8:00 p.m., Monday to Friday (closed statutory holidays).

Applicants must present two pieces of identification. The BC Services Card (introduced in February 2013) combines the BC Driver’s License and Care Card. This Services Card is considered one form of ID.

Applicants that will be working or volunteering with the vulnerable sector are required to bring in a cover letter from the organization that the applicant will be working or volunteering for.

Pay all Police Information Check fees. Fees are prepaid and are non-refundable.

The Port Moody Police Department will only conduct Police Information Checks for the residents of the City of Port Moody and applicants for jobs or volunteer positions with the City of Port Moody.

All others must apply at their local police agency.

Our service fees are set by our Police Board and are amended from time to time. We accept cash and debit only. All fees must be prepaid and are non-refundable.

Currently, our fees are as follows:

Police Information Check $60
Additional Original Police Information Check $5
Police Certificates $60
Volunteers for Port Moody Associations No Charge
Volunteers for Non-Port Moody Associations $10
Adoptions No Charge
For Post-Secondary Education $10
Fingerprinting Referrals $25

We strive to process Police Information Checks as soon as possible. If the applicant has had little to no police contact, usual processing time is within five business days (see below for exceptions). We will phone the applicant as soon as the results are ready for pick up. Results must be picked up by the applicant in person (identification is required), as results cannot be released to third parties.

At times, factors beyond the control of Port Moody Police Department may adversely affect processing time. For example, if a person with the same name and date of birth as the applicant has had police contact in other jurisdictions, we cannot complete the Police Information Check until each of those jurisdictions has responded to us. This response time can vary from days to weeks and is not within our control. In addition, at certain times of year, the volume of applications is very high and turnaround time will increase.

Port Moody Police Department releases the results of the Police Information Check to the applicant only. The applicant is responsible for sharing the information with the requesting employer/volunteer agency, if they choose to do so.

Applicants must present two pieces of identification (one primary and one secondary) at the time of application:

Primary – all must be current and have a photo likeness of the applicant:

  • Drivers Licence
  • BC Services Card
  • BC Identification
  • Passport
  • Citizenship Card
  • Military Identification Card
  • Status Card


  • Other government issued cards (e.g. Care Card, Birth Certificate
  • Current Student Card

Please note: The BC Services Card (introduced in February 2013) combines the BC Driver’s License and Care Card. The Services Card is considered as one form of ID.

We no longer allow the Police Information Check and Consent form to be downloaded from the website. The form must now be picked up and completed at the front counter between the hours of 8:00 a.m. to 8:00 p.m., Monday to Friday (closed statutory holidays).

Currently, Port Moody Police Department searches the applicant’s name and date of birth in the following databases:

  • Canadian Police Information Centre (CPIC), including criminal convictions, outstanding warrants for arrest, charges currently before the courts, stays of proceedings, acquittals, dismissed cases, conditional and absolute discharges and, if additional consent is given, sexual offences that have been pardoned
  • Police Records Information Management Environment (PRIME)
  • LEIP-PIP – outside agencies local records that are on the PRIME system
  • PIRS – pre-PRIME police records management database
  • Records management systems of police agencies in the jurisdictions in which the applicant has resided in the past 5 years
  • JUSTIN – Provincial Court Records

Port Moody Police Department does not include simple traffic violations in its Police Information Checks. We have made this decision because there is inconsistency between police agencies as to how traffic violations are recorded. We may, however, include records of driving offences under the Criminal Code and alcohol/drug-related driving suspensions. If a position involves driving, we strongly recommend that employers/volunteer agencies require applicants to obtain a certified driving abstract from Motor Vehicle Branch/ICBC.

In 2014 the Office of the Information and Privacy Commissioner provided a comprehensive report on Police Information Checks. As a result of this report and its recommendations, the provincial government in consultation with the British Columbia Association of Chiefs of Police drafted a new policy guideline on Police Information Checks. In late December 2014, the BC Provincial Policing Model Policy Guidelines for Police Information Checks were endorsed by all municipal police departments and the B.C. RCMP.

The new guidelines provide a better balance between public safety interests with the privacy and human rights of citizen.

The Police Information Check will not include:

  1. Convictions where a record suspension has been granted.
  2. Convictions under provincial statutes.
  3. Local, adverse police contact.
  4. Ministry of Transportation information (PARIS).
  5. Special Interest Police (SIP) category of CPIC.
  6. Family Court restraining orders.
  7. Foreign information.
  8. A Vulnerable Sector (VS) Query to ascertain if the applicant has been convicted of and granted a record suspension for any of the sexual offences that are listed in the schedule to the Criminal Records Act (CRA).
  9. Any reference to incidents involving mental health contact.
  10. Diversions will not be released as police contact and no reference to the occurrence is permitted (CC S. 717.4).
  11. Youth Criminal Justice Act (YCJA) information beyond applicable disclosure period.
  12. Any reference to contagious diseases.
  13. Dispositions including, but not limited to, Stay of Proceedings, Withdrawn, Dismissed, Not Criminally Responsible by Reason of Mental Disorder, Acquittals and Not Guilty findings.

The Police Information Check with Vulnerable Sector Screening (PIC-VS) will not include:

  1. Convictions where a record suspension has been granted (except for sexual offences).
  2. Apprehensions under s. 28 of the Mental Health Act, or suicide threats or attempts where there was no harm or threat to others (e.g., no ‘subject of threat or harm to others’).
  3. Convictions under provincial statutes unless under exceptional circumstances.
  4. BC Motor Vehicle Branch information (PARIS), such as traffic violations or roadside driving suspensions.
  5. Suspect information that would hinder an ongoing investigation or where the suspect has not been spoken to may result in the record check being delayed or terminated.
  6. Youth Criminal Justice Act (YCJA) information beyond applicable disclosure period.
  7. Special Interest Police (SIP) category of CPIC.
  8. Information gathered outside formal occurrence reports (i.e. street checks, CAD) except under exceptional circumstances.
  9. Any reference to contagious diseases.
  10. Victim/Complainant information unless under exceptional circumstances.
  11. Information from foreign law enforcement systems.

There are two methods for verification of a Criminal Record; either through the submission of fingerprints or by (self) declaration.

(Self) Declaration of a Criminal Record is a process whereby the Applicant declares their adult criminal convictions to the Police Service in accordance with the CCRTIS Dissemination of Criminal Record Information policy.

Declaration must include:

  • All convictions for offences under Federal Law.

Declaration must not include:

  • A conviction for which the applicant has received a Record Suspension in accordance with the Criminal Records Act.
  • A Finding of Guilt where the applicant was a “young person” under the Youth Criminal Justice Act, however, the RCMP will provide a response if fingerprints are submitted.
  • An Absolute or Conditional Discharge, pursuant to section 730 of the Criminal Code.
  • An offence for which the applicant was not convicted.
  • Any Provincial or Municipal offences.
  • Any charges dealt with outside of Canada.

In order to release criminal convictions identified through a name based query, the Police Service must be satisfied that the applicant’s declared criminal record information is a match to their registered criminal record held at the RCMP National Repository of Criminal Records.

As an alternative to disclosing additional information on the results form, or notifying the listed employer or volunteer agency, a police agency processing a submitted PIC request also retains the discretion to refuse completion of the PIC. A police agency may decide to refuse to complete a PIC, if it determines that it would be counter to the interests of the employer or volunteer agency listed on the submitted form, to receive PIC results that do not include additional information located by the police agency in databases.

The results of our database searches will be marked on the front of the original Police Information Check Request and Consent Form submitted by the applicant. There are four categories (boxes) in which records may be located. If we have located no records in a category, we will check “no records located”. In an ideal case, an applicant will have “no records located” in each of the categories.

If any of the boxes are checked, Port Moody Police Department will attach a letter to the Police Information Check that explains the foregoing.

Port Moody Police Department employees are not permitted to discuss specific results of the Police Information Check with anyone other than the applicant.

A Vulnerable Sector Check is a search for any sexual offences for which a pardon has been granted.

Any applicant that is planning to work with a person or an organization responsible for the well-being of vulnerable persons, this includes working with children under 18 years or with persons who, because of their age, disability, or other circumstances, whether temporary or permanent, are in a position of dependence on others or otherwise at greater risk than the general population of being harmed by persons in a position of authority or trust.

If Port Moody Police Department has completed a vulnerable sector check, this will be indicated in the check box on the front of the form. If this box is not checked, a vulnerable sector check has not occurred and the applicant has not been checked for pardoned sexual offences.

The Port Moody Police no longer offers a “Conviction Only Check” Police Certificate. If you require a police certificate or a check for convictions only, this can be obtained through an accredited private company. If you require a Certified Criminal Records Check, this can be done by submitting fingerprints to the RCMP, Canadian Criminal Real Time Identification Services. More information can be found on the RCMP’s website.

A level of screening that is designed to protect vulnerable persons from dangerous offenders by uncovering the existence of a criminal record, adverse police contact, and/or pardoned (or record suspension) sexual offence conviction. This level of screening is restricted to applicants seeking employment and/or volunteering with vulnerable persons.

Front Counter Services

Only if the matter is an emergency incident will the Port Moody Police Department take down the initial details. These details will be immediately conveyed to the appropriate police jurisdiction.

Whether it is an emergency or a non-emergency incident, you should report the details of the matter to the police agency responsible for the area in which the incident occurred. They will take down the details and commence an investigation.

Do not give the caller the audience that they are seeking. Don’t talk to them. You should:

  • hang up the phone;
  • take your phone off the hook for a few minutes;
  • make a log of the call by recording the date, time of the call, and what was said;
  • if the calls persist, call the Port Moody Police Department at (604) 461-3456 and a police officer will be in contact with you.

Do not approach the animal and ensure you and others in the immediate area maintain a safe distance. Immediately report the bear sighting to the Port Moody Police Department by dialing 604-461-3456 or calling 9-1-1.

The following tips should be used to discourage bears:

  • do not put garbage out until 7 AM on the morning of collection. At all times, keep garbage containers secure by placing them in your garage or shed until the morning of collection;
  • remove bird feeders between the months of March and December;
  • avoid placing meat, diary or fish products in your compost. To reduce the decomposition odour, regularly place lime over the compost;
  • avoid feeding your pets outside between the months of March and December;
  • never feed a bear or encourage them in your neighbourhood;
  • yell at the bear by saying “hey bear – away bear!” and making loud noises by banging garbage lids, blowing a whistle or honking vehicle horns.

Our Community Policing Section offers several volunteer programs that will give you the opportunity to help in your community. Some of the volunteer programs we offer are: Block Watch, Crime Free Multi-Housing program, Reserve Program, and Speed Watch.

For details on this program, you can call 604-461-3456 and the receptionist will direct you to the appropriate coordinator within our Police Department.

All candidates who are seeking an exciting and diverse career with the Port Moody Police Department, either as a police officer or a civilian employee, must go through a comprehensive application and screening process.

To be considered as a police officer, please see Career Opportunities.

For all civilian employment applications, please submit your resume with a cover letter to:

Office Manager
Port Moody Police Department
3051 St. Johns Street
Port Moody, B.C. V3H 2C4

The 911 telephone number should be used only for emergencies. If there is an immediate threat to a person or property, a crime in progress or a serious crime which has just occurred, then dial 911 immediately and stay on the line for an operator to speak to you. In a clear and concise message, you must provide your name, address, phone number, location of the incident, and details of the incident. On the telephone, the 911 operator will downstream you to the appropriate public safety agency which can best address the reported incident.

Dial 604-461-3456 and speak to the Port Moody Police Department’s Communication Operator. Advise the Operator of your name, address, phone number, location of the incident and details of the incident.

Yes, we do attend all motor vehicle accidents. Dial 604-461-3456 and provide the location of the accident and the nature of injuries if there are any. Please remain on the telephone so that all details can be collected by the Operator.

Your first action should be to approach the neighbour and ask them to turn down their music or annoying noise. If this is not possible or the neighbour refuses to reduce the noise, then you should telephone the Port Moody Police Department at 604-461-3456 and a police officer will attend to this matter.

Attend the Front Counter and one of the staff will provide you with the necessary application forms.

Parking Bylaw offences should be reported to the City’s Bylaw office.

Police Related

Police officers may stop you for a wide range of reasons:

  • poor driving observed;
  • observed committing an infraction of a federal or provincial statute;
  • to ensure that you have a valid driver’s license and the vehicle is properly registered;
  • as a result of a citizen’s complaint; or
  • to seek information from you as a possible witness to an incident which the police are investigating.

For all encounters with the Port Moody Police Department, our Police Officer is expected to remain courteous and professional. The Police Officer’s conduct is regulated through the BC Police Act’s Code of Conduct.

It is the responsibility of each Port Moody police officer to:

  • protect life and prevent injury;
  • protect property;
  • preserve the peace;
  • prevent crimes;
  • assist victims of crime;
  • apprehend criminals and uphold all federal, provincial, and municipal statutes;
  • execute warrants; and
  • perform lawful duties under the direction of the Chief Constable.

A Port Moody police officer will:

  • provide his or her name and badge number upon request;
  • provide photo identification when in plain clothes;
  • advise you why you are being stopped;
  • only use as much force as is reasonable pursuant to the Criminal Code of Canada; and
  • arrest an individual if he or she believes on reasonable grounds an offence has been committed. The individual being arrested will be advised why they are being arrested.

An individual arrested by the Port Moody Police Department will:

  • be advised of the reason for the arrest;
  • be advised of their legal rights; and
  • given the opportunity to contact a lawyer.

The most common reasons are:

  • moving violations – relate to the operation of a motor vehicle which is contrary to various provincial statutes and associated regulations. Examples of these infractions are: speeding; failing to obey a traffic control device; improper lane change, etc.
  • non-moving violations – provincial statutes and associated regulations which relate to: no brake lights; no signal lights; not wearing seat belts; no insurance; no headlight or taillight; fail to produce driver’s license; no driver’s license; etc.

You should:

  • remain calm and safely pull over and stop as close as possible to the nearest edge or curb of the roadway and clear of an intersection;
  • keep your hands where the police officer can see them;
  • remain seated in your motor vehicle unless the police officer advises you otherwise;
  • lower your window so that it is convenient for you and the police officer to speak to each other;
  • produce your driver’s license and registration when requested by the police officer;
  • ask the police officer the reason for being stopped;
  • cooperate with the police officer and avoid arguing over whether you are going to get a traffic ticket or the alleged offence. The police officer will explain the procedures to dispute the traffic ticket; and
  • accept the traffic ticket, as it is not an admission of guilt.

Yes, a police officer can enter a residence only under one of the following conditions:

  • they have the consent of a resident;
  • they have an arrest or search warrant;
  • there are exigent circumstances such as fresh pursuit or a threat to the safety of any person or loss of evidence would result if they waited for a warrant;
  • responding to a 911 call;
  • rendering first aid; and
  • preventing serious harm to a person or property.

Communications Centre

The only way to assess the situation and determine the appropriate police response is to ask very specific questions. Our Communications Operators require information from callers in order to ascertain if the situation requires police attendance or whether you can come to our office during regular office hours to make a report or speak with an officer.

When the information indicates a call for service is necessary, Communications Operators are, in effect, the “eyes and ears” of the police officers who respond. They need to know as much as they can about the incident, which they then convey to the responding police officers. This can be vital to the officers’ safety and important for the caller as well.

In a developing situation, things may change and the Communications Operator needs to be able to convey new information to police officers who are at the scene or en route. It’s important to know if a situation is getting worse, but it’s also necessary to know if the emergency is over.

Communications Operators have considerable experience in dealing with stressful situations and following established procedures and protocols. While it’s very difficult to deal with someone in obvious distress, our Communications Operators remain focused in order to help the caller. They know they can’t do their jobs effectively if they panic or get emotional.

All calls for service which require police attendance are prioritized within the mandate of the Police agency. Although the caller may feel traumatized by an incident, Communications Operators do their best to calm them and dispatch police officers in a timely fashion. They will also endeavour to advise you of the estimated arrival time of the police officer.

Exhibit Section

First call the Exhibit Custodian at 604-461-3456 to determine if the item can be released and to ensure that there is no pending evidentiary or Court Order obligations to retain the item.

Monday to Friday from 8 AM to 4 PM. Special consideration can be made in some circumstances to accommodate the public outside of these hours as long as it is previously arranged.

All Police related property that is to be auctioned is dealt with by the City of Port Moody Works Yard at various intervals throughout the year.

No. This unit does not handle inquiries from the public. It is a support service for police officers only.


No. All municipal police recruits, including those hired by Port Moody Police Department, attend training at the Justice Institute of British Columbia in New Westminster, BC. This differs from the RCMP, which sends its cadets to Regina, Saskatchewan for training. Our recruits live at home and commute to New Westminster daily.

Yes. Recruits are paid a salary during the probation period, including while attending training. Again, this differs from the cadet system operated by the RCMP.

Easy payroll-deduction financing is available to successful recruit applicants. Most recruits find it quite manageable to repay this loan over several years given the generous starting salary.

You should take courses that interest you so that you achieve excellent marks and demonstrate your ability to withstand the academic rigors of the Police Academy. If you are interested in taking policing or criminology courses, there are programs offered locally at Douglas College, Kwantlen University, Simon Fraser University, University of the Fraser Valley, and Justice Institute of British Columbia.

Our vision requirements are an occupational standard. Many of our police officers have undergone corrective eye surgery to meet the standard, but only you can decide if this is the right medical decision for you. Remember that there is no certainty that you will be hired as a police officer, even if you have corrective surgery, as the selection process is highly competitive.

There are many videos of the POPAT available on Youtube.com. You should be ready to run this physically-demanding test at any time after you submit your application. You may wish to engage one of several local POPAT service providers for training or practice purposes. Unfortunately, we are unable to provide practice sessions.

Not at this time. However, you should be aware that running is an important part of Police Academy training.

You can run it again when we next offer it (which is usually about twice per year). You can run it for another municipal police agency (in the context of your application to that other agency) and we will take a transfer of your time. You can also engage a private service provider approved by us to test you at your own cost.


Incidents where an individual has been a suspect in an offence (whether or not charged), subject to provincial PRIME retention periods specific to the offence type.

The Canadian Police Information Centre (CPIC) is a computerized national repository of information that facilitates the sharing of information among authorized agencies.

JUSTIN is BC’s province wide courts information system; a single integrated database comprising almost every aspect of a criminal case.

Provides access to local police records across Canada.

PRIME connects every law enforcement agency with one provincial records management system. PRIME is shared by 14 municipal police agencies and 135 RCMP detachments across BC.

A person who, because of their age, a disability or other circumstances, whether temporary or permanent are (a) in a position of dependence on others or (b) are otherwise at a greater risk than the general population of being harmed by a person in a position of authority or trust relative to them, as defined by the Criminal Records Act.